For a patient who uses sign language, what action is mandated to ensure effective communication?

For a patient who uses sign language, what action is mandated to ensure effective communication?

• A. We cannot provide an interpreter, relying on written notes.
• B. We must get an interpreter.
• C. We should skip interpretation if the patient signs.
• D. We can rely on a staff member who speaks some sign language and can translate.

Answer: (B)

Sign language users need a qualified interpreter to achieve accurate communication in a medical setting. A professional interpreter ensures precise translation of medical terminology, conveys tone and nuance, and protects patient confidentiality, which supports informed consent and patient safety. Relying on written notes, a staff member who signs, or skipping interpretation because the patient signs can lead to miscommunication and errors. Therefore, the required action is to arrange for a qualified interpreter to be present during the encounter, using in-person or remote interpreting as available.

Sign language users need a qualified interpreter to achieve accurate communication in a medical setting. A professional interpreter ensures precise translation of medical terminology, conveys tone and nuance, and protects patient confidentiality, which supports informed consent and patient safety. Relying on written notes, a staff member who signs, or skipping interpretation because the patient signs can lead to miscommunication and errors. Therefore, the required action is to arrange for a qualified interpreter to be present during the encounter, using in-person or remote interpreting as available.